Google Play Store is the official app store for Android operating system. Google Play allows you to download applications, which are developed by Google and other app developers. Google Play offers free of charge and paid apps as well. Play Store is an official, pre-installed app from Google on Android devices, which offers access to all the digital content in the Google Play Store, which also gives a list of the best applications that are “must haves”.
It is quite easy to find your favorite apps by browsing and searching Google Play Store using filters, categories, new releases, editor’s choice and top charts. It really is one of the best apps, if not the best app in the entire Android world. And yet, error messages keep popping up because of a number of reasons, and one of the most frustrating is Play Store Error 492.
How to fix Google Play Store Error 492
Most of us may have faced that problem before when downloading or updating our Android device’s apps from Google Play Store. “Error 492” suddenly prevents downloads and updates. How can we solve this big problem? Here in this article, we are going to guide you to fix Error 492, and we are going to offer various methods to solve this problem.
The Error 492 message pops up while downloading or updating an app. Don’t worry – here are some solutions you can try:
How to fix Error 492, method 1: Clearing the cache
Clear the cache and data from:
1) Google Play Store
2) Google Play Services
3) Google Services Framework
First you have to go to the device “Settings”. Find “Applications Manger” and tap on it, then slide to the right to find “All”.
Find “Google Play Store”, tap on it, and then tap on “Clear Data”. You will get a message saying “Delete App Data” asking you to confirm. Tap on “OK”.
Go back and find “Google Play Services”, and tap on it. Then tap on “Manage Space”, and then “Clear all Data”. Hit “OK” to confirm.
Go back again and look for “Google Services Framework”, and repeat the steps to clear the data.
Restart your phone, then try to download or update an app.
How to fix Error 492, method 2: Reinstalling an app
If you are updating an app and getting Error 492, it can occur if the app was not installed properly. Uninstall the app from your “Applications Manager” and reinstall it from the Play Store.
How to fix Error 492, method 3: Wiping the dalvik cache
Reboot into recovery and wipe the cache partition and form. To get into recovery made on Samsung devices:
Step 1: Turn off the device.
Step 2: You need to long-press and hold the buttons: Volume up, Power, and Home until you see the Samsung screen appear. Let go of the Power button, but keep pressing Home and Volume up; you will be brought to recovery mode.
Step 3: Press the Volume down button repeatedly until the “Wipe Cache Partition” option is highlighted.
Step 4: Press the Power button to select, and it will wipe the cache.
How to wipe dalvik cache:
Press the Volume down key several times to highlight “Advanced”. Press the Power button to select, and then select “Wipe Dalvik Cache”.
Reboot your phone, go to the Play Store and try to download or update an app.
How to fix Error 492, method 4: For apps on the SD card
If you have apps on your SD card and you see Error 492 while downloading or updating one of those apps, then your SD card might be corrupted. You need to do a complete format of your SD card.
Restart your phone and try to download or update an app.
How to fix Error 492, method 5: Factory reset your phone
Worst case scenario, if all the above methods do not work for you, then you will need to factory reset your device.