Common Google Play Store Error Codes and Solutions

Most of the errors we get when using Google Play Store happen when we’re trying to download, install or update an application. In this post, we’ve put together a simple guide to the most common Play Store error codes that can show up when trying to get new apps or update existing ones. They are arranged in numerical order so you can easily find the error code you’re looking for. When in doubt, try removing your Google account from your Android device, restart, and then configure the account again. Sometimes Play Store error codes can be solved by clearing the cache and/or data from Play Store and/or Play Services, too.

Error 101

Nothing can be downloaded on the device because there are too many applications installed. Uninstall unnecessary apps from your internal memory, or if that’s not an option, clear the data in Google Play Store, remove your Google account from the device and then add it again. Do this by going to your Android settings and going to the “Accounts” section. Tap on “Google”, select your Google account, open the menu (three dots), and tap “Remove account”. After you restart your device, you’ll be prompted to sign in with your Google account again.

Error 403

“Forbidden request”. This error usually appears when you use two different Google accounts on one device. Clear your proxy settings by going to your Android settings, going to “Wireless and Networks”, “Mobile Networks”, “APN”. Select “Clear Proxy”, and try downloading again.

Error 413

No application can be downloaded or updated. Go to “Manage Apps” in the Android settings menu, and select “Clear data” and “Force stop” for the following applications: Google Play Services, Google Play Store, and finally your primary browser.

Error 481

There’s a problem with your Google account. Remove the account from the device, restart the device and login with the account again. If the problem isn’t resolved, sign in with a different Google account.

Error 491

Applications cannot be downloaded or updated. Remove your Google account from the device, restart it and setup the account again. Then go to “Manage apps” in your Android settings, find Google Play Services and tap “Clear data” and “Force stop”.

Error 492

Application cannot be installed. In your Android settings in “Manage apps”, “Clear data” and “Force stop” both Google Play Services and Google Play Store.

Error 495

Problem downloading apps from the Play Store. First, try clearing the data from both Google Play Services and Google Play Store. If this doesn’t work, remove your Google account from the device, restart, and sign in again.

Error 498

Downloads are suddenly interrupted. Most likely your device’s cache is full. Delete unnecessary temporary files and applications manually or using a cleaner app.

Error 504

The application can’t be downloaded. A possible solution is to delete the cache and data stored in Google Play Services and Play Store. If that doesn’t work, remove the Google account from the device, restart, and sign in again.

Error 911

An application cannot be downloaded. Try clearing the data in Google Play Store (in settings under “Manage Apps”). Or, you may be using password-protected public Wi-Fi and the session has expired. Try turning off Wi-Fi and downloading using mobile data instead.

Error 919

Applications are downloaded but won’t open after being downloaded. There’s insufficient space on your device, so try freeing up some memory by deleting unnecessary apps or large files like music and videos.

Error 920

The application can’t be downloaded. Try disconnecting and reconnecting your Wi-Fi. If that doesn’t work, remove your Google account from the device, restart, and sign in again. If it still doesn’t work, go to “Manage Apps” in your Android settings and find Google Play Store. Clear data and uninstall updates, restart your device and try again.

Error 921

An application can’t be downloaded. First, try clearing the cache from Google Play Store in your Android settings. If that doesn’t work, try also clearing the data from the Play Store, removing your Google account from the device, restarting, and signing in again.

Error 923

It’s impossible to download applications and you get errors when trying to sync data with your Google account. Try removing your Google account from the device, free up some memory by deleting unnecessary apps, and then restart your Android in recovery mode. Do a “wipe” of the cache partition and then restart normally. Sign in again with your Google account.

Error 927

Apps can’t be downloaded because Google Play Store is updating. Wait for the update to finish, and if that doesn’t work, clear the data from Google Play Services and select “Force stop”, and do the same for Google Play Store.

Error 941

Problems when updating applications. Clear the cache and data from Google Play Store, and if your device has its own download manager, also clear its cache and data.