Having problems with Google Play Store? Most of us will have an issue with this essential Android app at some point in our lives, and these can range from minor glitches to complete loss of functionality. Many of us instinctively want to uninstall/reinstall as a first step to solving problems we experience with mobile applications, but most Android users will hit a bit of a wall when they try this with Play Store; your device is programmed to not allow the Play Store to be uninstalled because it is a system app.
If you have root access to your Android, or if your device didn’t come with Play Store installed and you downloaded the Google Play Store APK manually, you have complete freedom to uninstall Play Store. Everyone else will find that “Uninstall” isn’t even an option when they go into their app management settings.
For people who don’t have the option to uninstall Play Store, the only way to be able to completely remove a system app from Android is to root the device. This is generally not recommended in most cases. We would recommend that you try these other, less drastic options first, and if none of them fix your problem, then you could consider rooting your Android after carefully weighing the risks involved.
- 1 Before uninstalling Play Store, try this
- 1.1 1) Try clearing the Play Store cache
- 1.2 2) Clear Google Play Store app data
- 1.3 3) Uninstall Play Store updates
- 1.4 4) See if a new version of Play Store is available
- 1.5 5) Clear Google Play Services cache
- 1.6 6) Clear Google Play Services data
- 1.7 7) See if a new version of Play Services is available
- 1.8 8) Remove your Google accounts and add them again
- 1.9 9) Make sure Download Manager is enabled
- 1.10 10) Back everything up and do a factory data reset
- 1.11 11) If you have no desire to reinstall Play Store, try disabling it
- 2 If you really need to uninstall Play Store, do this
Before uninstalling Play Store, try this
1) Try clearing the Play Store cache
Go to your device’s settings, go to “Manage Apps”, and find Google Play Store in the list. Tap on it, and then tap the “Clear cache” button.
2) Clear Google Play Store app data
Follow the same steps as for #1 but tap the “Clear data” button.
3) Uninstall Play Store updates
Follow the same steps for #1 and #2, but tap the “Uninstall updates” button.
4) See if a new version of Play Store is available
Follow the same steps for #1-3, but don’t tap any buttons. The version of Play Store you have installed is written in gray right underneath the app name. Compare this version number to the most recent version of the Google Play Store APK file available online, and do a manual download of the newer version if applicable.
5) Clear Google Play Services cache
Sometimes, Play Store problems actually originate in Google Play Services, which is the man behind the curtain that makes all the different apps on your Android talk to each other and work in sync. Follow the same steps as for #1, but instead of Play Store, go to Google Play Services.
6) Clear Google Play Services data
Just like #2, but for Google Play Services instead of Play Store.
7) See if a new version of Play Services is available
Same as #4, but check the version number for Google Play Services and look for a more updated APK file for this app.
8) Remove your Google accounts and add them again
Go to your settings again and find the “Accounts” section. Tap “Google”, and then tap on the account you want to reset (you should repeat this process for every account that’s on the device). Open the menu by tapping on the three dots, and select “Remove”.
Once all accounts have been removed, to back to the “Accounts” section and select “Add Account”, and add all of your accounts again.
9) Make sure Download Manager is enabled
Find the Download Manager app under “Settings”, “Manage Apps”, “Al””. If there is an option to “Enable”, tap it. If not, this is not the droid you’re looking for.
10) Back everything up and do a factory data reset
Go to the “Backup and reset” section under “Settings”, turn on “Back up my data” if it isn’t already, tap “Back up account”, and select the account you want to back up. Then, go back to “Backup and reset” and select “Factory Data Reset”.
11) If you have no desire to reinstall Play Store, try disabling it
Follow the same steps as for #1, but tap on the “Force Stop” button, followed by the “Disable” button. This isn’t quite the same as uninstalling, but if you don’t want to use Play Store anymore and it’s causing you problems, it should get rid of them.
If you really need to uninstall Play Store, do this
The only way to fully uninstall and remove a system app like Google Play Store is by rooting your Android device. This is very risky, especially for people who aren’t experienced with programming and the inner workings of Android. It’s possible that you will “brick” your phone; i.e. it will completely stop functioning and you’ll be left with a voided warranty and a really expensive paperweight. Proceed with extreme caution.
Rooting is very device specific, so the best way to figure out how to do it is to search for a root access guide specifically for your make and model of Android. A general protocol that works for some, but not all devices is using two applications called Towel Root and Super Su. If you decide to root, make sure you perform a complete backup of everything on your device first.