Most of the errors we get when using Google Play Store happen when we’re trying to download, install or update an application. In this post, we’ve put together a simple guide to the most common Play Store error codes that can show up when trying to get new apps or update existing ones.
They are arranged in numerical order so you can easily find the error code you’re looking for. When in doubt, try removing your Google account from your Android device, restart, and then configure the account again. Sometimes Play Store error codes can be solved by clearing the cache and/or data from Play Store and/or Play Services, too.
Contents
Google Play Store Error 8
Download stops
Do you have the Google Play Services installed? If Google Play Services is installed, go to the application list, enter Google Play Services and disable the app. It will then ask if you want to restore the factory settings.
Google Play Store Error 18
Problem when reinstall an application that you already had on your device
Disconnect and reconnect the SD or microSD memory card.
Google Play Store Error 20
Apps can not be downloaded or updated
Use file explorer to access the folder and delete the file or data of the application that caused the problems.
Google Play Store Error 24
Unknown problem
Delete the entire folder of the app and reinstall it.
Google Play Store Error 101
Nothing can be downloaded on the device
That is because there are too many applications installed. Uninstall unnecessary apps from your internal memory, or if that’s not an option, clear the data in Google Play Store, remove your Google account from the device and then add it again.
Do this by going to your Android settings and going to the “Accounts” section. Tap on “Google”, select your Google account, open the menu (three dots), and tap “Remove account”. After you restart your device, you’ll be prompted to sign in with your Google account again.
Google Play Store Error 103
Google Play thinks an app is compatible
The error will solve itself after a few hours.
Google Play Store Error 110
The app cannot be installed
Clear the cache from Google Play or try downloading the app from the Google Play site.
Google Play Store Error 194
Problems when you try to download apps from the Google Play
Clear the cache data for Google Play Services and the Google Play Store.
Google Play Store Error 403
Forbidden request
This error usually appears when you use two different Google accounts on one device. Clear your proxy settings by going to your Android settings, going to “Wireless and Networks”, “Mobile Networks”, “APN”. Select “Clear Proxy”, and try downloading again.
Google Play Store Error 413
No application can be downloaded or updated
Go to “Manage Apps” in the Android settings menu, and select “Clear data” and “Force stop” for the following applications: Google Play Services, Google Play Store, and finally your primary browser.
Google Play Store Error 481
There’s a problem with your Google account
Remove the account from the device, restart the device and login with the account again. If the problem isn’t resolved, sign in with a different Google account.
Google Play Store Error 406
Applications cannot be downloaded
Clear the cache in Google Play Store.
Google Play Store Error 413
Apps cannot be downloaded or updated
Go to “Settings”, “Apps”/”Applications Manager”, swipe to the “All” column, scroll down until you see “Google Services Framework”, choose “Clear data” and “Force Stop”. Do the same with the Google Play Store app and the clear the cache of your Internet browser.
Google Play Store Error 481
Problem with your Google Play Store account
Remove your account and login in with another Google account.
Google Play Store Error 491
Applications cannot be downloaded or updated
Remove your Google account from the device, restart it and setup the account again. Then go to “Manage apps” in your Android settings, find Google Play Services and tap “Clear data” and “Force stop”.
Google Play Store Error 492
Application cannot be installed
In your Android settings in “Manage apps”, “Clear data” and “Force stop” both Google Play Services and Google Play Store.
RELATED POST: How to fix Play Store Error 492
Google Play Store Error 495
Problem downloading apps from the Play Store
First, try clearing the data from both Google Play Services and Google Play Store. If this doesn’t work, remove your Google account from the device, restart, and sign in again.
Google Play Store Error 497
Problem updating apps
Go to “Settings”, “Applications”, “All and “Google Play Store”. Then hit “Clear cache”, “Clear data” and “Uninstall updates”. You can disable your SD card or delete the app’s APK and reinstall it.
Google Play Store Error 498
Downloads are suddenly interrupted
Most likely your device’s cache is full. Delete unnecessary temporary files and applications manually or using a cleaner app.
Google Play Store Error 501
Don’t open the Google Play Store or perform downloads
Clear the cache from Google Play Store and Google Play Services in your Android settings. Then, delete your Google account in “Accounts”. Finally, restart your phone, input and synchronize your Google account again and let your phone sit for 5 minutes (without touching it!).
Google Play Store Error 504
The application can’t be downloaded
A possible solution is to delete the cache and data stored in Google Play Services and Play Store. If that doesn’t work, remove the Google account from the device, restart, and sign in again.
Google Play Store Error 505
Various apps with duplicate permissions
You need to find out what application has the same permissions as the app you are trying (you can do that with Lucky Patcher). Then, uninstall the problem app.
Google Play Store Error 905
App could not be downloaded due to an error
RELATED POST: How to fix Play Store Error 905
Google Play Store Error 906 and 907
HTC One M8 and M9 problem
Clear the cache and data of the app.
Google Play Store Error 911
An application cannot be downloaded
Try clearing the data in Google Play Store (in settings under “Manage Apps”). Or, you may be using password-protected public Wi-Fi and the session has expired. Try turning off Wi-Fi and downloading using mobile data instead.
Google Play Store Error 919
Applications are downloaded but won’t open after being downloaded
There’s insufficient space on your device, so try freeing up some memory by deleting unnecessary apps or large files like music and videos.
Google Play Store Error 920
The application can’t be downloaded
Try disconnecting and reconnecting your Wi-Fi. If that doesn’t work, remove your Google account from the device, restart, and sign in again. If it still doesn’t work, go to “Manage Apps” in your Android settings and find Google Play Store. Clear data and uninstall updates, restart your device and try again.
Google Play Store Error 921
An application can’t be downloaded
First, try clearing the cache from Google Play Store in your Android settings. If that doesn’t work, try also clearing the data from the Play Store, removing your Google account from the device, restarting, and signing in again.
Google Play Store Error 923
It’s impossible to download applications
You get errors when trying to sync data with your Google account. Try removing your Google account from the device, free up some memory by deleting unnecessary apps, and then restart your Android in recovery mode. Do a “wipe” of the cache partition and then restart normally. Sign in again with your Google account.
Google Play Store Error 924
Installation was unsuccessful do to an error
Occurs when trying to download larger applications. Go to “Settings”, “All”, “Google Play Store” and “Uninstall updates”. Then, try downloading the app again.
Google Play Store Error 927
Apps can’t be downloaded because Google Play Store is updating
Wait for the update to finish, and, if that doesn’t work, clear the data from Google Play Services and select “Force stop”, and do the same for Google Play Store.
Google Play Store Error 940
App cannot be download
Clear Cache of “Google Play Store” and clear data of “Downloads”/”Download Manager”. Clear “Google Services Framework”, “Google Apps”, “Google Hangouts”, “Checking Service” and “Chrome”.
Google Play Store Error 941
Problems when updating applications
Clear the cache and data from Google Play Store, and if your device has its own download manager, also clear its cache and data.
Google Play Store Error 944
Google Play Store is down
Update the app later.
Google Play Store Error authentication required
Authentication required
Solutions
Remove the Google account and add it again. If this solution doesn’t work, go into your “Settings”, “Application manager”, “Google Play” and delete the data and clear the cache. Another option: go to “Settings”, “Applications”, select “Google Play” and click “Uninstall updates”.
Google Play Store Error BM-GVHD-06
Problems with Google Play card
Restart the device. The second option is: go to “Settings”, “Applications”, “Google Play”, “Force stop” and “Uninstall updates”.
Google Play Store Error DF-BPA-09
Error processing purchase
Go to “Settings”, “Apps”/”Applications Manager”, swipe to the “All” column, scroll down until you see “Google Services Framework”, choose “Clear data” and “OK”. If that doesn’t work, go on to the Google Play site on your PC and install the app from there.
Google Play Store Error DF-BPA-30
Google serves error
Wait or open the Google Play site on your PC and install the app from there. Another option is delete the data or clear the cache of “Google Play Services”.
Google Play Store Error DF-DLA-15
Problems to download or update applications
Clear the cache and data of the app. If this doesn’t work, remove the Google account from the device, restart, and sign in again.
Google Play Store Package File Invalid
Google Play problem
There are five solutions:
- Go to “Settings”, “Apps”, “All” and select the app that’s causing the problem. Click on “Clear cache” and “Clear data”.
- Go to “Settings”, “Apps”, “All”, “Google Play” and select “Clear cache” and “Clear data”. Same for “Google Services Framework”.
- Remove the Google account from the device, restart, and sign in again.
- Install app through Google Play site.
- Disable Wi-Fi and download/update the app using mobile network data.
Google Play Store Error rh01
Error retrieving information from server
Go to “Settings”, “Apps”, “All”, “Google Play” and select both “Clear data” and “Clear cache”. Do the same for “Google Services Framework”. If that doesn’t work, remove the Google or Gmail account from the device, restart, and sign in again.
Google Play Store Error rpc:aec:0]
Problems to download apps
Try removing your Google account from your Android device. Clear the data and restart your device.
Google Play Store Error rpc:s-3
Problems to download an app
Remove your Google account.
Google Play Store Error rpc:s-5:aec-0
Error retrieving information from server
Go to “Settings”, “Apps”, “All”, “Google Play” and select both “Clear cache” and “Uninstall updates”. Do the same for “Google Services Framework” and “Download Manager”.
RELATED POST: How to fix Download Pending Error in Google Play Store